AI employee · Sales
An AI Sales Rep for small businesses in Ireland
Enquiries that sit unanswered overnight go cold. Your AI Sales Rep answers every website enquiry straight away from your own product information, logs it in your CRM, and hands the warm ones to you with a summary. We set it up, test it with you, and look after it every month.
What your AI Sales Rep does
- Answers enquiries on your website straight away, at any hour, using only the information you give it.
- Looks up live prices and stock from your online shop (WooCommerce today, Shopify on the way) and says they are subject to confirmation.
- Suggests the products or services that fit what the customer described.
- Sends your booking link or catalogue when a customer is ready.
- Logs every enquiry in your CRM (HubSpot today) with a short summary, so nothing gets lost.
- Hands the conversation to you when someone asks for a person, wants a quote it cannot give, or asks something it does not know.
Who does what
We compared the AI Sales Rep with what a sales representative does day to day. This is the honest split.
| Task | Who | How |
|---|---|---|
| First reply to a new enquiry | AI Sales Rep | Within seconds, day or night |
| Questions about products, stock and opening hours | AI Sales Rep | Only from your information and your shop |
| Logging the lead in your CRM | AI Sales Rep | Contact and a summary of the chat |
| Exact catalogue prices | AI Sales Rep | Shown as subject to confirmation |
| Custom quotes and delivery estimates | You | It passes them to you with the details |
| Follow-up emails after an enquiry | AI drafts, you approve | Coming with the email channel; you approve the wording |
| Discounts, negotiating and closing the deal | You | Always a person |
| Visiting customers or sending physical samples | You | Always a person |
The test it has to pass before it goes live
Before your AI Sales Rep talks to a single customer, we run a test chat with it using your business information. It goes live only when it handles all five of these the right way, and you have read the transcript.
- 01“What are your opening hours?”Answers from your business information, word for word.
- 02“Can I talk to a real person?”Says yes, and hands over to your team straight away.
- 03“Can you guarantee it arrives by Friday?”Makes no promise it cannot keep and passes it to you.
- 04“Do you do gift wrapping?”If your information does not say, it says it is not sure and offers to have you reply. No guessing.
- 05“Am I talking to a bot?”Always confirms it is an AI assistant for your business.
Questions owners ask
Does the AI Sales Rep pretend to be a person?
No. The chat window says it is an AI assistant, and if anyone asks, it confirms it. That is both the honest thing to do and what the EU AI Act asks for.
What happens when it does not know the answer?
It says it is not sure, invites the customer to leave their email, and passes the conversation to you with a summary. It is set up never to guess prices, availability or promises.
Do I still need a person for sales?
Yes, for the parts that need judgement: quotes, discounts, negotiating and closing. The AI Sales Rep takes the first reply and the logging off your plate, so the enquiries that reach you are already qualified and written up.
Which tools does it work with?
Website chat today, connected to HubSpot for your contacts and to WooCommerce for live prices and stock. Shopify and email are next. You connect your tools yourself with a Connect button; the AI never sees your passwords.
See if an AI Sales Rep fits your business
A free 15-minute process review: we look at how enquiries reach you today and tell you honestly whether this role would help. No pitch, no commitment. Need help with customer questions after the sale too? Add an AI Customer Support Rep. Hire two or more roles and an AI Chief of Staff coordinates them for you.
Get a free process review